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"if the dispenser suddenly starts working i'll update the review but overall rather disappointed"

"tiny flecks of gold in the cream are noticeable on my skin after i’ve used it and as i don’t tend to wear foundation these little glittery sparkles remain they’re not especially annoying but it’s something to be noted about the finish on your skin after application"

"then this morning disaster struck and the pump failed to dispense"

"this was extremely disappointing and not the quality of packaging that i would expect with the high cost of the product"

"however it leaves the skin very glittery taut rather than feeling soft and moisturised and unfortunately i found the smell of the cream very unpleasant"

"i think at this price point it's not acceptable to have poor quality packaging although skinchemists are not alone in this i recently tested a rodial moisturiser that was in the same boat eyewatering price tag lovely lotion poor packaging"

"however after trying for two nights i have had to discontinue using it because my eyes watered swelled up and were really sore"

"i found the smell unpleasant it sort of smells a bit like rotting forests in late autumn which is not something i want on my face"

"the cream itself is still feeling nice but just too frustrating to use"

"i have to add 3 weeks after doing this review the pump action dispenser stopped working entirely"

"it fades quickly but my hands smelt of it for ages even after washing which you will need to do given the glitter !"

"this is a disappointing product"

"rather than a white bottle this is a pale yellow"

"99 which is crazily expensive so i have deducted one star"

"the downside is the price though i doubt anyone on a shoestring budget would even consider skin chemists products"

"a pathetically poor product for 100 quid"

"seems to have some primer like qualities as do a lot of the products from this brand in that fine lines and pores are less noticeable immediately after application"

"this product is comparable to other serums but is a bit more expensive than most others"

"i'm underwhelmed with this very pricey product!"

"i found the smell unpleasant it sort of smells a bit like rotting forests in late autumn which is not something i want on my face"

"however i can't honestly say that i see any difference in my skin after using it for about three weeks and considering the price tag i'd have hoped for a noticeable improvement a rather more obscure complaint as well the smell of this was very familiar and not something i'd normally associate with beauty products"

"the pump is somewhat troublesome and intermittent i wouldnt say its doing what the box promises or claims"

"presumably the company will replace faulty products for those who have actually paid for it but it is disappointing that an expensive high end item such as this has this issue and it’s clear from other reviews that this is not an isolated problem"

"when it was possible to get the cream or whatever out of the pretty useless?"

"if i had paid the full retail price for this product i would be very upset"

"it also has a slight gold shimmer to the serum and i would say this is the perfect product to wear for special occasions because it lifts and firms instantly and can be easily worn under other skincare products and makeup"

"so i removed the bottom disc of the tube and gently pushed the plunger upwards it's not possible to do this without removing the nozzle end which caused probably a fiver's worth of cream to go flying across my bathroom"

"quite shocking for such an expensive product"

"for example i would like to feel persuaded that slapping collagen onto the outside of my skin will do more than simply bumping up the cost of my face cream"

"overall i think that at almost £95 this product is very expensive"

"so in short not a bad product but to my mind frankly ridiculous price which leads me to conclude that the £100 would be better off being spent elsewhere"

"its rrp of £95 would make it unjustifiable for all but the most credulous and well heeled of users i'd suggest"

"rather that the classy silver bottle which echoes the price tag it is a rather garish yellow"

"my final gripe concerns the actual pump dispenser"

"now lets review it with the price in mind at just under £100 at time of writing this to my mind is mind numbingly expensive"

"the packaging also suffers from the same problem as other skin chemists products it is far too large for only 50ml of product which is inconvenient for travelling or storage"

"then on the fifth day – when i was contemplating taking a pair of pliers to it – it settled down and has been behaving ever since"

"it is very expensive for a much smaller amount than the previous daily creams but that it because it is a serum"

"i actually thought that i should shake it or was doing something wrong but after reading other reviews it's obviously a design flaw"

"edit: so i opened up the tube and discovered what was causing the problem"

"i think it would be better served to come with more information about the product as there is very little on the box well the ingredients are listed but even if you have good eyesight you might need a magnifying glass to read them comes in a bright yellow box and the product its self is in a bright yellow pump dispenser"

"unlike many reviewers my pump does at least work"

"the active ingredient is suberlift – which is used to lift and firm the skin – and bio marine collagen is supposed to leave skin smooth and supple"

"however there seems nothing wrong with this it's just personal taste proves wise i would say it's about on average with the higher names and is a new product so the full benefits are still be seen "

"tiny flecks of gold in the cream are noticeable on my skin after i’ve used it and as i don’t tend to wear foundation these little glittery sparkles remain they’re not especially annoying but it’s something to be noted about the finish on your skin after application"

"anyway they look like tiny golden ball bearings"

"other than that there's no noticeable effect no plumping no reduction in lines no feeling of hydration"

"16: the pump dispenser has now stopped working completely"

"nothing has been done to damage the container"

"collagen amino acids as labelled are not going to automatically make your skin bounce back to life you will be consuming these daily as part of a healthy diet and so rubbing a small quantity of these on your skin which will possibly not absorb these anyway is not going to achieve much"

"i prized off the silver ring at the top and removed the innards"

"the first thing i noticed was the oddly antiseptic smell & the fact that it felt quite thick almost paste like rather than an oily serum"

"while it's fairly obvious what you need to do with this product as others have said one of the minor niggles is that in their quest to make a simply clean design on the outside box it's very hard to read the "instructions" such as they are not a huge issue but with a product of this quality slipping in a small piece of paper with "best use" instructions wouldn't cost much on the price"

"the cream goes on smoothly but leaves her skin feeling dry almost as if there is a residue of powder on top"

"it absorbs quickly and leaves a slight sheen on your skin"

"i can't say i like the bright yellow colour of the "can" it's very garish for such a quality product and sort of lets it down a little"

"i found the smell unpleasant it sort of smells a bit like rotting forests in late autumn which is not something i want on my face"

"i have used a few skin chemist products with varying results the first thing i have noted fed about them is for such expensive products they aren't packaged that great "

"it did take a few pumps for it to start giving out the product but otherwise no other problems with it"

"the serum itself is quite thick thicker than other serums i've used a peachy colour and is not strongly fragranced"

"this clearly has impacted on my experience and hence scoring of the product and skinchemists needs to address the poor quality of the dispenser as a priority"

"i'm not very keen on facial creams which cross over into colour cosmetics"

"i have to take the silver ring off and remove the inner tube from the container then open the tube to manually try and shake cream out of it"

"this cream promises a lot delivers something but nothing special"

"this is not a typical night cream it is very light and if you can get it out of the container has a slightly tacky consistency"

"so i removed the bottom disc of the tube and gently pushed the plunger upwards it's not possible to do this without removing the nozzle end which caused probably a fiver's worth of cream to go flying across my bathroom"

"when put on the face the glitter effect is very apparent"

"but the product information provided is very sparse"

"my skin is sensitive and very dry but the cream just absorbed immediately and sank into the skin"

"no mention of this in the product description which seems strange as it's one of the first things i noticed when i applied the product to my face"

"so as far as i'm concerned this product does work"

"do i avoid the eyes?"

"i have used a few skin chemist products with varying results the first thing i have noted fed about them is for such expensive products they aren't packaged that great "

"then this morning disaster struck and the pump failed to dispense"

"when it was working the colour of the cream that came out was a rather unattractive beige colour and the smell was awful it reminded me of tcp"

"for me there's nothing special about the product and the poorly designed container spoils any small pleasure you might get from using it"

"while it's fairly obvious what you need to do with this product as others have said one of the minor niggles is that in their quest to make a simply clean design on the outside box it's very hard to read the "instructions" such as they are not a huge issue but with a product of this quality slipping in a small piece of paper with "best use" instructions wouldn't cost much on the price"

"i only have a few fine lines around the eyes but they certainly were not noticeable when i used this serum"

"the product sinks in really quickly however i found after 10 minutes or so leaving my skin unnaturally tight and ultra matte"

"so unless you're hoping this year to be the fairy on top of the christmas tree my recommendation would be avoid!"

"afterwards still no sign of the mechanism actually working so i now have to scoop cream out from the top of the tube this is fiddly inconvenient and renders the entire dispenser useless"

"certainly the product does offer short term lifting and firming properties and only long term use would determine if benefits are sustainable e"

"while it's fairly obvious what you need to do with this product as others have said one of the minor niggles is that in their quest to make a simply clean design on the outside box it's very hard to read the "instructions" such as they are not a huge issue but with a product of this quality slipping in a small piece of paper with "best use" instructions wouldn't cost much on the price"

"putting it back together again i was able to dispense enough for an application but then after that it completely stopped working again"

"i did not like the strange artificial smell this product has as well as the tiny gold particles in it"

"there is noting in the box or pump which screams quality and frankly at no point would i consider paying this amount of money however i suspect i am not where this is aimed at"

"this is a nice moisturiser which did have a firming and hydrating effect on my skin but it's ridiculously overpriced at nearly £100"

"removing the nozzle it looked as if the cream may possibly had 'lost contact' with the bottom of the nozzle tube"

"the writing is usually small on the box no leaflets usually inside and forget instructions !"

"it also houses itself in an airtight pump dispenser so it isn't exposed to the air every time you apply it"

"it took some time for the penny to drop but eventually i realised the scent i was recognising seemed to be formaldehyde my mother worked in medicine and my father taught anatomy so this was not an unfamiliar smell in my childhood home!"

"my skin is sensitive and very dry but the cream just absorbed immediately and sank into the skin"

"frustrating that i was not able to read the information as the print was so small on the box"

"the price seems to fluctuate but it is an expensive product and for the dispenser not to work "

"it did seem to have some benefits my skin felt tighter and fresher and fine lines were a little less obvious"

"unfortunately there is also a big minus and that is the quality of the dispenser which is very poor"

"i would love to be able to write a review of the serum but it is trapped forever in the bottle and won't come out!"

"however despite my concerns i have to say this didn't seem to a be problem"

"i have reviewed another skinchemists product about a year ago and unfortunately the dispenser began to fail on that but at least it worked for a while "

"however after trying for two nights i have had to discontinue using it because my eyes watered swelled up and were really sore"

"the cream itself isn't moisturising and smells like cheap air freshener"

"the cost may be accurate because of the ingredients in the cream but with no leaflet it is hard to gauge if the price is inflated"

"the dispenser is fiddly and annoying to use"

"for me there's nothing special about the product and the poorly designed container spoils any small pleasure you might get from using it"

"the product comes in a very elaborate yellow tube with a silver trimmed plump dispenser"

"considering that my first impressions were pretty disappointing"

"although my wife says she’ll probably use the cream to the bottom of the container to date she sees no visible difference in her skin compared to her usual product"

"the product simply isn't worth that amount of money so on that premise in spite of liking it i couldn't recommend it"

"collagen amino acids as labelled are not going to automatically make your skin bounce back to life you will be consuming these daily as part of a healthy diet and so rubbing a small quantity of these on your skin which will possibly not absorb these anyway is not going to achieve much"

"it is absolutely ridiculous"

"on the third night the pump failed and the cream wouldn't come out no matter how long or hard i pressed on it"

"99 which is crazily expensive so i have deducted one star"

"first of all the bottle was yellow and not silver"

"there has been no adverse reaction to the product"

"it is winter at the moment and there is a harsh wind which causes dry skin so it is important that you moisturise well"

"unfortunately there is also a big minus and that is the quality of the dispenser which is very poor"

"i have been using this night cream for quite a while now and must say that i've seen no change in my skin"

"after some struggling i managed to get the pump working & applied the serum"

"positives: • attractively packaged in a yellow tall glass cyclinder • pump action dispenser • only a little is required so should last well"

"the inclusion of collagen and oxygenating effects are simply nonsense in my view akin to a bald man spreading someone elses hair on his head everyday in the hope that his hair will grow collagen is an important component of skin but spreading collagen on the skin is not going to help"

"there was nothing in the ingredients that justified the price and after several weeks usage i can see no change in my skin"

"having used it for a over a fortnight now morning and night i have noticed very little difference to fine lines or the overall condition of my skin"

"made skin feel a bit tight and unpleasant smells like celery"

"aside from the high street brand i don’t have anything else to compare it to but what’s bothering me is that i can’t tell the difference"

"i found it annoying"

"but after a few days usage we were not able to see much tightening of the skin perhaps there's a slight effect but it’s difficult to tell"

"the inclusion of collagen and oxygenating effects are simply nonsense in my view akin to a bald man spreading someone elses hair on his head everyday in the hope that his hair will grow collagen is an important component of skin but spreading collagen on the skin is not going to help"

"this product comes in a thin yellow cardboard box with silver writing which looks vaguely clinical"

"i couldn't get the serum to come out no matter how many times i pressed the pump button"

"i see i'm not the only reviewer this has happened to"

"• easily absorbed • leaves the skin feeling soft and smooth negatives: • only 50 ml • no instructions • leaves the skin with a golden flecks and sheen • no lid to the spray difficult to travel with • ‘wood bark’ scent • price she felt it was ok but not to her taste and overpriced"

"after four days of using it the nozzle starting playing up – sometimes it would produce cream and at other times it would not"

"inside there's a pump dispenser also in lurid yellow not cream as pictured "

"i must admit that i am sceptical about expensive moisturisers"

"not especially recommended"

"i guess that the price will fall another skin chemists moisturiser is advertised on amazon with an rrp of £145 but is selling on amazon for £19"

"it applied well was easy to apply to the skin mine had no scent at all it had an immediate drying effect on my skin and it needed a heavy dose of moisteuriser the problem was that i had to wash the entire thing off my face because the glitter does not go away"

"maybe the skin is more nourished but it doesn’t seem to show"

"sadly this serum does not do that but how come it gets a 4 5 score"

"aside from the high street brand i don’t have anything else to compare it to but what’s bothering me is that i can’t tell the difference"

"again in teeny tiny print the instructions are merely "apply to dry skin after your cleansing routine"

"sadly no matter how much i pressed the pump nothing but a splatter came out"

"then the joy faded 😯"

"this is hardly hygienic or convenient and such a shame that a lovely cream has been totally let down by its dispenser"

"the silver topped yellow container is attractive but seems a bit of overkill to hold a mere 50ml of fluid"

"• easily absorbed • leaves the skin feeling soft and smooth negatives: • only 50 ml • no instructions • leaves the skin with a golden flecks and sheen • no lid to the spray difficult to travel with • ‘wood bark’ scent • price she felt it was ok but not to her taste and overpriced"

"i prised the top off to release the internal tube from the casing to find a screw on top section"

"presumably the company will replace faulty products for those who have actually paid for it but it is disappointing that an expensive high end item such as this has this issue and it’s clear from other reviews that this is not an isolated problem"

"it made my skin feel tight and sore"

"my tester didn't look exactly like the picture in that the pump dispenser was yellow rather than white i'm guessing mine is older packaging though can't be absolutely sure "

"but after a few days usage we were not able to see much tightening of the skin perhaps there's a slight effect but it’s difficult to tell"

"it also goes on smoothly absorbs quickly and doesn't leave my skin feeling greasy"

"this 'day and night' moisturising cream is not ideal for either"

"i did not find it very greasy but that is not a bad thing as i don't particularly like having to take ages to rub cream into the skin"

"well it's been nice trying something i'd never buy but if this is what having lots of money gets you i'm not feeling i've been missing out!"

"you can almost feel it sinking in and being absorbed by your skin cells as they start to plump up and smooth out"

"it turns out the top wasn’t fully screwed in place"

"if you take the top off to look at the container inside you'll see the cream has a little sparkly shimmer in plus some other suspended little grains and is pale cream in colour"

"firstly the dispenser didn't work"

"it has no noticeable perfume which i prefer"

"there are no explanatory documents in the outer cardboard box"

"the packaging and lack of a description leaflet let this product down"

"i actually thought that i should shake it or was doing something wrong but after reading other reviews it's obviously a design flaw"

"there is no trace of stickiness and within a few minutes of applying it my face feels silky smooth"

"this seemed to make no difference to the medically dry parts of the skin just to improve the appearance of the normal skin around them"

"having used it for a week now my skin looks moody refreshed but no dramatic difference"

"collagen amino acids as labelled are not going to automatically make your skin bounce back to life you will be consuming these daily as part of a healthy diet and so rubbing a small quantity of these on your skin which will possibly not absorb these anyway is not going to achieve much"

"my first impressions were that i liked the packaging design the chunky feel of the plastic pump dispenser and the bold yellow colour was appealing"

"the container looks smart in the product images but in reality it wasn't so nice it felt cheap and plasticy and was a yellow container that looked a bit garish and out of place in my bathroom"

"i only just started using this so cannot comment on long term effects of this but have noticed on my hands the hand i did seemed plumper and less wrinkled and when i repeated it on the other hand they were both less wrinkled than before use so i think there is a tightening and firming action from this cream"

"but no good for anyone with slightly dry or maturing skin at all"

"the packaging fails to really give you much information but a look at the skinchemists websites suggests applying this morning and evening to dry cleansed skin"

"i have a couple of criticisms regarding this product but they relate to the packaging and not to the cream"

"also the dispenser is a horrible yellow colour"

"to be fair these expensive night creams need you to use less for the same effect"

"within about 10 minutes the area in question appeared less saggy more 'inflated' and definitely an improvement on the other eye"

"this cream leaves the skin feeling like it's had a cold drink on a hot day"

"just for clarity i've had dry skin and dermatitis for years which is one reason why i moisturise regularly anyway"

"being 53 there are a few bags and cracks under both but hey i had fun getting them "

"i got a wrong shade very disappointed"

"i got a wrong shade very disappointed"

"when you pull the brush out of the bottle too much mascara remains on the brush so you have to brush excess on the bottle"

"no clumping flaking or smudging"